Does Choice Bot replace our chatbot or receptionist?

It works alongside them — Choice Bot is specifically the website-visitor experience of choosing between voice and chat in one place.

Can visitors switch between voice and chat mid-conversation?

The experience is designed around an initial choice; your implementation can be configured to the behaviour your business needs.

Where do captured details go?

Straight into your CRM and workflows, the same as enquiries captured through AI Chatbot or AI Receptionist.

AI Voice Agents

Let Your Website Visitors Talk or Type

Choice Bot combines conversational voice and chat in one website experience. Visitors choose how they want to communicate, receive immediate answers, provide their details and book appointments without waiting for your team.

Book an AI Strategy Call Explore AI Chatbot

A person using a smartphone, choosing between talking or typing to an AI agent

What it handles

Voice conversationChat conversationImmediate answersDetail captureAppointment bookingCRM connectionEscalation to humans

The Visitor Journey

STEP 1

Visitor arrives

A visitor lands on your website and is offered a choice.

STEP 2

Chooses voice or chat

They pick whichever way they'd rather communicate.

STEP 3

AI responds

The agent answers questions and qualifies the visitor's need.

STEP 4

Next action created

Details are captured and an appointment or next action is created.

Integrations

Choice Bot captures and routes every conversation into the systems your team already works from.

CRMCalendarsFormsEmailSMSInternal workflows

Ideal Use Cases

Service businesses

Let visitors book consultations by voice or chat, whichever they prefer.

High-intent landing pages

Capture visitors at the moment of highest interest.

Accessibility-conscious sites

Give every visitor a communication option that suits them.

Frequently Asked Questions

Talk to Voice Tech Support

We will map the process and show you where AI fits.

Book an AI Strategy Call